Should Startups Hire a CHRO? [2026]
When a startup hires people, it can either make or break its success. Targeting, attracting, onboarding, and retaining the right talent has always been daunting. In the past, when the industry considered HR a compliance job – business founders stayed put until the last hour to hire an HR head. But in recent years, startups cannot easily get away with bad recruiting practices.
In any business, its people are its biggest and most valued resource. This is typically true for startups, where a small, strong, motivated crew is needed for growth and success. This is where a CHRO steps in. In this blog, we will discuss CHROs in startups and evaluate the right time to hire one for efficient workflow.
Why Hiring CHRO for Startups is Necessary?
A CHRO is not merely a recruiter. Recruiters are people with jobs of getting the best-suited candidates in the open job roles as and when the startup is ready to scale and expand. Recruiters post about open job roles, fill in the pipeline with suitable candidates, give out offers, and onboard new employees. Recruiters are essential resources for high-growth organizations to land the best candidates for the post.
From the company standpoint, recruiters are one of the people on the CHROs team, but this does not make them the head executive of HR. A CHRO is a C-suite executive who defines policies, oversees the HR department, builds the people system, lays the foundation of the worker’s experience, and creates employee development paths.
Related: Soft Skills to Be Successful CHRO
When Is It Early to Onboard a CHRO?
A CHRO should not be one of the first hires of a starting business or a startup. When a startup team is figuring out what products work well in the market, they should hire people who know about the product and how to sell it. In the early days of a startup, it is important to keep things simple and not have too many expenses.
For Startups Under Ten People
When there are fewer than ten people at the start of a startup, things like the company culture, taking care of employees, and how the organization is set up are important. Usually, one of the founders, like the CEO or COO, is responsible for ensuring the team is doing well. They also take time to promote the company culture. When the business crew is small, it is not a challenging job. This person makes important decisions about how people work, like choosing a system for payroll and vacation policies, making a plan for performance reviews, and finding ways to share the company’s values with everyone. But there is not loads of tasks to do on a regular basis. In the early days, people operations usually take up about 10% of the founder’s time.
Related: Benefits of Upskilling for CHRO
For Startups With Ten to Fifteen People
The founder might ask someone else to help with people’s responsibilities as teams get larger than ten people. This person doesn’t accomplish people operations full-time. In the late pre-market fit stage, startups might hire an Operations Associate or Chief of Staff to assist the leaders with general operations. This person can handle some people’s operations tasks, like creating a performance management system or improving HR tools. People operations take up 20-50% of this individual’s daily role with other projects.
The Perfect Time to Hire Your First CHRO
When moving from finding the right product-market fit to expanding your business, hiring your first CHRO is a good idea. This individual helps make sure your operations run smoothly as you try to expand what you have built.
Think about investing in people operations along with other aspects of your business. For many startups, this usually happens when the team is between twenty and forty people and is planning to hire double the employees the next year. Here are some signs that it might be the right time:
- You just got new funding (like a Series A round)
- Your team has employees who aren’t founders and have been around for over 2 years.
A great CHRO hire will know how to set the groundwork for growing the organization. They will help with important challenges like finding fair pay, planning career growth, and ensuring employees have consistent experiences. They will also help ensure key programs, like onboarding, recognition, offboarding, and everyday support, can handle the growing team.
Related: CHRO Case Studies
What Happens When You Hire a CHRO Too Late?
If your startup is growing and you do not hire a CHRO, you might not immediately notice the drawbacks. This role is about thinking long-term, not just short-term. But if you wait too long to make this hire, it will cause problems for you eventually.
If you are focused on getting new people for your team, you might forget to set up systems to retain the best ones with you. Teams that grow without a CHRO usually feel like everything is falling apart very swiftly. People who have been around for over two years might get unhappy and start resigning from the organization.
This could happen because they expected to grow professionally in a fast-growing startup, but you have not set up a plan for that. Or maybe they are not adapting well to the big changes, going from a small, close-knit group to a team full of strangers. In these situations, employees feel lost and unsure about the future for the next few years. So, they decide to work somewhere else.
Then, you cannot hire new people fast enough to fill the gaps, and your growth slows down as you try to fix the problems.
Related: How to Become a CHRO?
At a Glance!
A capable CHRO is crucial for ensuring your organization can retain talented individuals in the long run. When your company is entering a growth phase, it is essential to prioritize and prominently feature this role on your job board. This strategic hire is key in shaping the foundation for sustained success by keeping valuable team members engaged and committed to the organization.