7 Best Crisis Management Courses [2021 AUGUST] [UPDATED]

Best Crisis Management course tutorial class certification training online

All organizations go through tough times, which is why it is important to learn about crisis management. A proper training in this field will help individuals and organizations anticipate and prepare for potential threats and recover from them once the crisis is over. This list includes Best Crisis Management Courses, Classes, Tutorials, Programs, Certifications available online in 2021. It includes both free and paid resources for all levels of learners: beginners, intermediates, and advanced. You may want to check our compilation of Business Courses.

7 Best Crisis Management Courses [2021 AUGUST] [UPDATED]

1. High Stakes Leadership: Leading in Times of Crisis by University of Michigan (Coursera)

The University of Michigan is providing a class called High Stakes Leadership: Leading in Times of Crisis on Coursera. This class has been created for leaders and people in positions of authority. You will learn how to navigate a problematic situation and how knowing the perspectives of various stakeholders can improve your response as a leader. Get to know how to identify potential threats, adapt to changing situations, create a path for yourself, your team, or your organization. The best part of this class is that it is 100% online and free. Do have a look at our take on Best Risk Management Courses.


Key USPs-

– Subtitles are available in Arabic, French, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Korean, German, Russian, Turkish, English, Spanish.

– Set your own deadlines based on your routine as the deadlines are flexible.

– Earn a shareable certificate and add it to your resume.

– Learn about the nature of crisis management and why crisis leadership can be challenging.

– Learn how to show leadership skills before, during, and after the problematic situation.

– Get equipped with the right tools and techniques to prepare for the situation effectively.


Duration: 31 Hours

Rating: 4.7 out of 5

You can Sign up Here


Review: This course exceeded all of my expectations and was extremely valuable, even after a decade and a half of crisis communications work. I would recommend it to anyone interested in the topic. -SG.



2. Crisis Management: Learn Crisis Communication Skills (Udemy)

Whenever an organization or company comes under a crisis, it should effectively communize with the press. This is a great course for people who work or aspire to work in the public relations department. It should be an essential part of an organization’s communication plan. This class will teach you critical communication skills, respond quickly in a crisis situation, learn to handle the press, and recognize the different types of audiences. PR executives, business owners, and communication teams will find this helpful.


Key USPs-

– Learn to identify different audiences and decide how to contact them.

– Identify the various communication resources you have.

– Create a crisis team and appoint a leader and spokesperson for the team.

– Learn about the different response mistakes public relations teams commonly make.

– Develop statements and learn how to apologize through statements.

– The video lectures are divided into sections and can be completed within one hour.

– The short video lectures make it easy to learn even on a tight schedule.

– Understand how to assess your response once the problem is over.

– Get to know how to draft an initial statement for the press.


Duration: 1 Hour

Rating: 4.6 out of 5

You can Sign up Here


Review: Yes it was, I was able to learn about communication channels inventory, emergency response system and a whole lot. -Ifeyinwa Chukwujindu.



3. Public Relations: Media Crisis Communications (Udemy)

This is another great tutorial that will effectively teach you key communication skills to deal with a crisis in an organization. This will benefit you if you are an employee in the public relations section or a business owner who wants a great course for your communications or PR team. Prospective PR professionals who want to go into this field will find this video-based tutorial beneficial. If you have been working in this sector for years, you can use it to upskill or brush up on your education. It will equip you to deal with tough questions from the media, learn to speak in sound bites, appear confident in front of the camera, and prepare messages.


Key USPs-

– Get access to the course content on both mobile and TV for a full lifetime.

– It comes with five downloadable resources and articles.

– It comes with a 30-day-money back guarantee in case you do not like the course.

– Get one hour’s worth of video content.

– The instructor refers to the case study, which helps students understand the concepts better.

– It covers all the essential concepts of crisis communication.

– Business owners will learn how to preserve their company’s image and brand.

– Get actionable and practice tips and techniques.


Duration: 1 Hour 2 Minutes

Rating: 4.6 out of 5

You can Sign up Here


Review: Concise, relevant and practical content about media crisis communications – both for beginners and experienced communicators. This one hour is worth a million! -Steffi Gretschel.



4. Crisis Management Online (IMD)

IMD has created an online certification program that teaches students crisis management. You will learn how to predict threats and future problems, navigate during a crisis and restore confidence once the crisis is over. You’ll get practical insight and in-depth knowledge of what to do before, during, and after. The program consists of twenty videos, four business case studies, two group work sessions, three pairwork assignments, eight touchpoints with the coach, and one live webinar with the faculty. Expect to devote 4-6 hours per week.


Key USPs-

– This is a great program for business executives, managers or team leaders.

– Learn how to make the most of team structures.

– Identify your cognitive biases and learn to deal with them.

– Analyze previous problems and understand how to plan for the future.

– Make a response plan for your organization.

– Learn principles of psychology and disruption response theory.


Duration: 5 weeks/ 4-6 hours per week

Rating: 4.4 out of 5

You can Sign up Here



5. Fundamentals of Business Crisis Management (Udemy)

They say that when the going gets tough, the tough get going. This course-Fundamentals of Business Crisis Management on Udemy will equip you for tough times. It has been created by Learn Smart, which is a Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This class will help you earn credit hours for PMP® or CAMP® training contact hours or toward maintaining your current certification. Meeting the Professional Development Unit (PDU) requirement is necessary to continue PMP® Certification or for working professionals like project managers who want to brush up on their skills. You will earn 2.50 PDU credit hours that will count towards your PMP® certification from PMI®.


Key USPs-

– Develop the confidence to approach difficult situations in a business setting in a calm and composed manner.

– Equip yourself with the right tools to help you and your team in a crisis situation.

– Get access to one downloadable resource and one article.

– Learn how to understand vulnerabilities and communicate during a crisis.

– Get full lifetime access to the course content on both mobile and TV.

– Learn about SWOT risk reporting and the biggest mistakes companies make.


Duration: 1 Hour 27 Minutes

Rating: 4.2 out of 5

You can Sign up Here


Review: Thank you for the extensive research in the training course of Fundamentals Of Business Crisis Management.” What a great guide to have as a resource. Great presentation. Thank you.–LL.



6. Crisis Management and Communications: Safeguarding Image and Viability (UCLA Extension)

UCLA Extension has brought this course for public relations professionals. It covers the tools you need to identify risks, develop and implement a plan. This is an online hybrid course that is offered during Fall, Winter, Spring, and Summer and can be completed within four weeks. Best of all, classrooms include guest speakers who are experts in law, technology, and crisis management. If you are in a management position in the following sectors: healthcare, corporate, nonprofit, marketing, and public relations, then this course is for you.


Key USPs-

– Learn from experts in the field of law, technology, and crisis management.

– Become a part of a talented and diverse cohort.

– Network with like-minded professionals and build your leadership skills.

– Learn to minimize the probability of risks by anticipating potential threats and preparing in advance.

– Help your organization recover quickly and successfully from a crisis.


Duration: 4 Weeks

Rating: 4.3 out of 5

You can Sign up Here

7. Crisis Management Online Certificate Course (Courses for Success)

This certificate course will teach you how to create a crisis management plan to deal with crises. First, you will learn how to find the right people to develop a team for such situations and give them proper training. Then, it looks at how to identify potential risks, develop a response process, and collect the right resources. In the end, you will be equipped to respond to situations of crisis, document them, create an emergency operations center, and recover from it.


Key USPs-

– Become an expert in just 6 to 8 hours of study.

– Get unlimited access to the course throughout your lifetime.

– Study from your home or on the go, at any time, and at your pace.

– Get access to the course material through PC, mobile, MAC, smartphone, or tablet.

– Receive a certificate of completion from Courses for Success.

– The concepts are taught in a step-by-step manner that is easy-to-follow and understand.


Duration: 6 to 8 hours

Rating: 4.3 out of 5

You can Sign up Here



We hope you found this helpful. Happy Learning!