5 Best ITIL Courses & Tutorials [2020] [UPDATED]

best ITIL course class certification training online

A team of 30+ professionals researched and compiled this list of Best ITIL Course, Training, Tutorial, and Certification available online for 2020. More than 20000 professionals and beginners have benefited from these free and paid learning courses by enhancing their skills in ITIL. The training courses are ideal for beginners, intermediates learners as well as experts.

5 Best ITIL Course, Certification, Training, Tutorial & Class Online [2020] [UPDATED]

1. ITIL Courses (Udemy)

ITIL is one of the most widely used and trusted approaches to IT service management. The set of ITIL courses provided by Udemy are specially designed to help individuals learn ITIL from the very beginning and enhance their skills in the same subject. The list includes 24 different courses divided into three levels of difficulty – beginner, intermediate, and experts. The bestsellers are ITIL Foundation (2011): Complete Course & 2 Practice Exams and ITIL Foundation Certification Preparation. On completing these ITIL courses, you’ll have a stronghold and deep understanding of ITIL concepts. Also, check out our compilation of Best Master of Project Academy Courses.


Key USPs-

– One of the most beneficial online ITIL courses that provide a deep understanding of ITIL concepts.

– Helps you become productive as a member of the IT service management environment.

– Become a certified IT Service Manager with the ITIL Foundation exam.

– Learn and understand the concepts, principles, and processes of Service Design.

– Understand how the IT Service Management methodology is implemented within an organization.

– Learn about the entire ITIL framework from the five stages, to processes, and the functional operations groups to prepare yourself for the certification.

– Get certified in ITIL from ITIL Foundation after clearing the certification exam.


Duration: Self-paced

Rating: 4.2 out of 5

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2. ITIL Training Course from New Horizons

Many individuals often look for a platform where they can learn ITIL from the very beginning and then develop their skills to an expert level. We believe this list of ITIL Training courses from New Horizon is one of those platforms, and there is a reason for that. This list includes four different ITIL training courses – ITIL Foundation, ITIL Practitioner, ITIL Intermediate, ITIL Expert. Clearing every session is a step toward the next course. After completing the training course, you’ll not only have a strong grasp of ITIL concepts, but you’ll be able to become an essential asset to IT service management, project, programs, and security.


Key USPs-

– Understand the basic elements, concepts, and terminology used in the ITIL Service Lifecycle with the processes used and links between lifecycle stages.

– Allow service providers to support business outcomes and manage risk in line with business needs.

– Learn how to apply ITIL best practices within your organization.

– Know about the capabilities and Lifecycle stream of different aspects of ITIL.

– Get certified from AXELOS with every ITIL course that you complete on New Horizons.

– Earn credits on completing every course that can be used for the ITIL Expert level of certification.


Duration: Self-paced

Rating: 4.5 out of 5

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3. ITIL Training & Courses (LinkedIn Learning – Lynda)

The Information Technology Infrastructure Library (ITIL) is used as a standard framework for the IT service industry. Therefore, it has become a necessity for the service providers to learn basic concepts of ITIL. This list of ITIL Training & Courses provided by LinkedIn Learning from Lynda is a great step toward learning ITIL. This list includes six different courses and multiple videos for best practices of ITIL. The most viewed courses are Cert Prep: ITIL 3 Foundation, Learning ITIL, ITIL Foundation 4 First look, and Putting ITIL Into Practice. The courses are divided into two levels of difficulty – beginners and intermediate. After completing the courses, you’ll be able to understand the ITIL expert level courses more easily. Have a look at our take on Best Advanced Management Courses.


Key USPs-

– One of the simplest and straightforward platform to start with ITIL training and course.

– Clear the ITIL Foundation exam by learning How ITIL can help you align IT services with your organization needs.

– Learn the basic concepts, processes, and functions of current versions of ITIL, i.e., ITIL v3 and ITIL v4.

– Some of the best instructors of LinkedIn Learning by Lynda to help you learn ITIL.

– Get additional tips to clear the ITIL Foundation and Intermediate level exam.

– Included video lectures to help you understand the ITIL versions and concepts more quickly.


Duration: 3-4 weeks, 4-5 hours per week

Rating: 4.2 out of 5

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4. ITIL v3 Foundation Certification Training (Learning Tree)

This training program promises to be one of the most effective ITIL training courses that will help you clear the ITIL Foundation exam within the first attempt if you prepare yourself seriously. This beginner level ITIL Foundation training program provided by Learning Tree will help you gain adequate knowledge of the ITIL framework and how you can manage IT service delivery to the customer more effectively. There are four mode of training session available for individuals – Blended Learning, Live Instructor-Led, Premium Training, and Training at your Site. Individuals can choose a plan that best suits their needs and budget. At the end of the course, you’ll be able to clear the ITIL Foundation Exam in the first attempt with a 98% passing rate.


Key USPs-

– One of the best courses to pass the ITIL Foundation exam in the first attempt.

– Find opportunities to expand IT processes with the ITIL guidelines.

– Learn using ITIL terminology and concepts to interact with the IT teams.

– Get unlimited access to all instructor-led training or virtual instructor-led training course with the Premium Training Bundle.

– Get the opportunity to earn credits from various institutes and universities with the ILT/VLT versions of this course.


Duration: 3 Days

Rating: 4.7 out of 5

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Review: The instructor was wonderful! He provided a great balance of subject-matter insight and real-life experiences to leave me with a positive feeling about passing my exam. He maintained a great balance and his personality and demeanor made it easy to participate.



5. ITIL Certification from AXELOS

This course aims to fill the gap between ITIL v3 and ITIL v4 so that individuals can easily move straight to ITIL 4 Foundation to keep their skills up-to-date. It offers an advanced approach to the ITIL framework and compromises a series of classes that are focused on different aspects of the ITIL framework. It consists of five certification levels for ITIL v3 scheme and four certification levels for ITIL v4 scheme. Those who have in-depth knowledge of the ITIL v3 framework can directly opt for ITIL v4. And candidates who are still learning ITIL  v3 can continue building their skills with the ITIL v3 scheme. Check out our compilation of Best Tensorflow Courses.


Key USPs-

– A great platform to learn and grow in both ITIL v3 and ITIL v4 framework.

– Get the flexibility to learn different disciplines and areas of ITIL with the tiered structure of the qualification.

– Clear the ITIL Foundation exam for both ITIL v3 and ITIL v4 schemes to obtain the Foundation certificate.

– Obtain the expert level ITIL certificate after achieving a range of ITIL certifications and superior knowledge of ITIL best practices.

– Get access to ITIL Practitioner templates, exclusive white papers, and digital badge with MY ITIL subscription.


Duration: Self-paced

Rating: 4.7 out of 5

You can Sign up Here


So these were the 5 Best ITIL Tutorial, Class, Course, Training & Certification available online for 2020. Hope you found what you were looking for. Wish you a Happy Learning!